Shipping Info

SHIPPING OPTIONS

Free In Person Collection – Based in Ballieston, Glasgow we welcome customers to pick up directly from our shop. - FREE

Standard Shipping (3 working days) – Using Hermes (Will be shipped next working day if ordered before 3pm) 

International – This service is via Royal Mail and should be with you within 4-5 working days. When it arrives it will require a signature. £18.99

INTERNATIONAL SHIPPING

We ship Europe-wide

When shipping international please be aware you may receive taxes on your order based on your country tax laws. We are not liable for these taxes and this should be considered when ordering.

We do not ship to out of country forwarding addresses. Any orders using such services will be cancelled.

PRE-ORDER SHIPPING

Orders of multiple items with multiple release dates will only be shipped when the entire order is ready for shipping. You may pay an additional shipping charge to have the order separated and part shipped. 

 

DELAY/LOST ORDERS

We pride ourselves on our service, but on the off chance an order does not arrive please wait 10 working days before contacting us. After 10 working days please contact us we will then look into the delivery and do our best to find out what has happened and get back to you asap. In the event of an item being sent to the wrong address due to the customer entering the wrong details we will try to help, but in this event if we can not retrieve the item the customer will be found at fault and the order considered completed. - Important: We do not offer refunds based on delayed orders (Such as turning up a few days later) - In some cases 24hour tracked is delayed. Again we do not offer refunds if this happens as it is out of our hands.

DESPATCHES

We only have collections Monday-Fridays at 3pm - Any orders placed after 3pm on the Friday will not be dispatched until Monday at 3pm. Please note this includes 24 hour services.